Frequently asked questions

No, the IntegraMouse AIR is automatically recognised and installed on your operating system as a standard mouse, standard keyboard and standard gamepad (Windows only) – it’s plug & play.

Windows 11 or later, macOS 12 or later, Android 14 or later, iOS 15 or later, and Linux (via USB).

1. Download the IntegraMouse Control App (for Windows or macOS) onto your computer.
2. Connect the IntegraMouse AIR using the supplied cable.
3. Make sure the device is in mouse mode (the LED on the far right is off).
4. The installed firmware version is shown on the app’s home screen.
5. If a newer version is available, an update will be offered.

Check that you’re in mouse mode and have selected the correct device (LED 0–3), then restart the Control App.

Only with environmental control systems that are designed for computer mice.

Check the device’s LED and mouse mode.

The pressure required can be individually adjusted in the Control App (separately for sip and puff clicks).

Yes, via the operating system or the Control App – the setting is saved and carried across devices.

Yes, the sip/puff click assignment can be swapped (default: sip = left-click, puff = right-click).

No, the lip switch assignment is fixed and cannot be changed.

Yes, via the Windows Folder Options – there you can also replace the double-click with a single click.

Increase the dead zone in the Control App (default: 6 pixels).

Run a manual calibration: hold the right lip switch down for 3 seconds until the LEDs flash.

Try caps of different lengths, use tongue support, or use an external switch via the 3.5 mm jack socket.

Check or replace the sealing ring and enable the “drag lock” function.

Yes, enable the scroll function in the Control App (mouthpiece deflection up/down) – especially handy on mobile devices.

Yes, the keyboard, gamepad and microphone modes can be disabled in the Control App if you don’t need them.

Go to Settings → Accessibility → Touch → and enable “AssistiveTouch”.

1. Turn off Bluetooth on the connected device, or move it out of range.
2. Start pairing mode (hold the left lip switch down for 3 seconds).
3. Select a channel and wait until the LED stops flashing (about 30 seconds) – the connection is now deleted.
4. Also remove the entry on your device.

This is usually caused by electromagnetic interference in the 2.4 GHz band. Here’s what helps:

• Wi-Fi: Where possible, use the 5 GHz band on your router instead of 2.4 GHz.
• DECT phones: Keep 1–2 metres of distance between the DECT base station, the Wi-Fi router and the IntegraMouse AIR.
• Range: Bluetooth only reaches around 10 metres – walls, metal and people in between reduce this further.
• Battery level: A low battery reduces transmission power – charge it if needed.
• Too many devices: Disconnect any Bluetooth devices you don’t need if several are connected at once.

Press the left lip switch repeatedly to cycle through the Bluetooth channels.

Yes – alongside mouse mode, a keyboard mode (for Windows games that use keyboard/mouse) and a gamepad mode (for gamepad games) are both available.

Simple mouse and platform games work right away; more complex games may need additional input options. For advanced gamepad functions, we recommend the Xbox Adaptive Controller (XBAC), connected via cable – the click functions can be customised using the XBAC software.

Yes, in combination with the Xbox Adaptive Controller (this effectively turns the IntegraMouse AIR into an Xbox controller). Adapting it for consoles requires established third-party solutions – for that, we’d point you to the relevant YouTube tutorials.

Yes, this can be changed in the Control App.

The gain can be adjusted in the Control App.

That’s the reminder to change the mouthpiece. Clean the mouthpiece and confirm this by pressing both lip switches at the same time for 3 seconds.

Brightness, display duration and switch-off time can all be configured in the Control App.

This indicates a low battery level. Connect the USB cable to continue working and charge the battery.

Yes. The charging LED behaves just like all the other LEDs and switches itself off automatically after the configured display duration – that doesn’t mean charging has stopped.

To briefly wake the LEDs up again: press the left or right lip switch briefly.

No, the microphone only works over a cable connection, not over Bluetooth.

Check your system settings as well as the activation in the Control App.